TERMS & CONDITIONS
- In stock merchandise usually ships the next business day after receiving your order.
- If items are not in stock, or if you place a custom order, you will be notified of the anticipated ship date.
- We do not set any minimum order quantities on our products, but orders for less than $50 will be subject to a $10 handling fee.
- In addition, for products that are packed in a case, a $10.00 handling fee is added to orders if the quantity is not an even case pack.
- We accept VISA, MasterCard, Discover and American Express credit cards.
- Sunbelt Displays does not set or control freight costs. We ship the most economical way, usually UPS or Federal Express Ground.
- We also offer UPS or Fed Ex Next Day Air, Second Day Air and 3-Day Select. Shipping quotes can be obtained at time of check out. These methods are considerably more expensive but you get faster delivery.
- When orders exceed the UPS or Fed Ex Ground limits on size and weight, we then ship motor freight or common carrier which will be prepaid and added to your invoice.
- All Shipping and packaging charges will be added to your invoice. We charge you what it costs us for shipping plus any additional packaging materials necessary to insure your purchase arrives undamaged.
- If you supply us with a wrong zip code or address information and UPS must change that information in order to delivery your package, we will pass the address correction fee on to you. Please double check the address information you provide to avoid this inconvenience.
Damage and Return Policy:
- INSPECT all merchandise as soon as it arrives. If your product arrives damaged, keep all packaging materials and call us immediately. We will file a claim and get a replacement on its way. We cannot accept damaged merchandise claims beyond 15 days after delivery.
- Returns on stock items are accepted within 30 days of delivery but MUST have a return authorization number and approval prior to their return. Please call Sunbelt Displays customer service at 1-888-999-7003. All returns are subject to a 30% inspection, re-boxing and re-stocking fee.
- Returned merchandise must be repacked and returned in their original packaging for protection. Any merchandise received damaged will not be credited.
- Customer is responsible for the initial shipping cost and all return shipping costs.
- Absolutely no returns accepted for custom orders.